Terms & Conditions

 

Customer Care

I aim to provide high quality products and customer care, so it is important to me that you are

completely satisfied with your cards and my service.

 

Payments

You can pay by credit/debit card through my secure Paypal account.

(You don't need to have a Paypal account in order to pay).

You can also pay by cheque, but only for customers in Ireland and UK.

I require 5 working days for Ireland and 14 working days for UK, from receipt, for the cheque to

clear. Once the cheque has cleared I will dispatch your order.

 

Delivery

   To Ireland - free postage for cards and prints, please allow 5 working days.

    To UK and Europe - please allow 21 working days.

    To Rest of the World - please allow 28 working days. 

I aim to send your order as soon as payment is made and to fulfill my times above, but

occasionally delays occur in postal systems which are beyond my control.

 

Refunds

If you wish to return an item, please let me know within 48 hours of receipt and return within 7

working days of receipt.

A full refund will be paid once I have received the return items, unopened and in perfect

condition.

The refund will be paid into the credit/debit account you paid from. If you paid by cheque, you will

be sent a cheque for the refund.

Return delivery costs will be the responsibility of the buyer.

Used, opened, or sale items cannot be refunded.

If you receive damaged goods, please let me know immediately and return them and I will either

replace (plus return postage) or refund you in full.

 

Privacy

I do not keep a record of your payment details.

I do not pass on your ordering details to any third party.

 

Trade Enquiries

I am always delighted to recieve trade enquires, so for information on my trading terms please

reach me through our Contact Us page.